Maternity Cover - Customer Care Manager - Hounslow

  • Location


  • Sector:

    Veterinary Nurse

  • Job type:


  • Start date:


  • End date:


  • Salary:


  • Contact:

    Ella Snowball

  • Contact email:

  • Job ref:

    JN -052021-20389

  • Published:

    about 1 month ago

  • Expiry date:


Maternity Cover - Customer Care Manager - Hounslow

  • Role: Maternity Cover - Customer Care Manager
  • Type: Small Animal
  • Location: Hounslow, London
  • Skills/Exp: Would suit an RVN or receptionist looking to take the next step into practice management, alongside a supportive team. 
  • Start Date: August 2021
  • End Date: FTC - Covering Maternity Leave
  • Hours: Full-time, day shifts
  • Duties: A real varied role that needs a candidate that thinks outside the box and use their initiative. It includes:
  • Managing social media feeds, creating engaging content, responding to comments, messages ect. 
  • Quarterly newsletter, proof reading, adding to websites, emailing to client. 
  • Pet Healthcare Club, enquiries, marketing, product allocation.
  • Recruitment of new staff, advertising, sorting CV’s, references, interviews, training.
  • Maintenance of websites updating, adding new content / blogs ect. 
  • Competitor analysis. 
  • Managing accounts, charity, client, debt management, payment plans.
  • Helping to implement changes into the surgeries, working alongside practice owner. 
  • Fire office duties. 
  • Managing reviews from various platforms, client complaints, comments and expectations.
  • Pay Rate: Negotiable / Dependent on Experience
  • Ref: JN -052021-20389

Interested? Click on the apply button below and we will be in touch with further details