Permanent Clinical Director - Warrington

  • Location

    Warrington, Cheshire

  • Sector:

    Veterinary Surgeon

  • Job type:

    Permanent Full-Time

  • Start date:


  • End date:


  • Salary:

    Up to £75,000 p/a (DOE)

  • Contact:

    John Watchorn

  • Contact email:

  • Job ref:

    JN -042022-24772

  • Published:

    about 1 month ago

  • Expiry date:


Permanent Clinical Director - Warrington

Our client has a fantastic opportunity to join their leadership team in the role of Clinical Director. Their Clinical Directors (CLDs) are key members of the team, responsible for steering the overall direction and clinical culture of the business…they are ultimately accountable for clinical performance within their centre and across the business via the Clinical Board.

Type: Small Animal

Location: Warrington

Practice Type: Part of a group - that has clinics across the UK that do things differently and challenge the status quo when it comes to pet health. They believe in making a positive change to the pet health industry by offering their clients exceptional care and support with fair and value pricing.


  • Their clinics are some of the best around. The space and facilities here will let you tackle a diverse caseload, building your clinical skills and helping more animals and their humans enjoy life together.
  • All their clinics and facilities are purpose-built, giving you everything you need to deliver a wide range of care under one roof.
  • Each clinic has its own separate dental, x-ray, lab, and ultrasound suites. Each also has at least two operating theatres, six consulting rooms, and an open, spacious prep area, as well as separate dog and cat recovery wards and walk-in isolation.
  • They also have a cozy and comfortable staff room where you can relax during breaks and enjoy your free lunch each Friday.

Role: Working side by side with the Centre Director (CD) you lead the centre to deliver clinical, customer, commercial and cultural ambitions. It supports its CLDs and CDs to lead with autonomy, acting as a partnership to run its centre as its own. The overall mission is to deliver ambitious and profitable growth through an engaged, motivated, and happy team.

Your key responsibilities will be:

  • Clinical Performance
  • Practice outstanding first opinion medicine and surgery. Be an excellent general practitioner, with a focus on diagnostic-driven practice. Intuitively ‘reads’ the client, patient, and the situation and anticipates the client/patient’s needs. Able to influence clients to follow their top-class advice.
  • Improve and coach the veterinary team to expand their clinical abilities. Work closely with the Head Vet to ensure there is a robust clinical development plan in place that meets the current clinical needs of the centre, works towards expanding the offering within the clinic, ensures the veterinary team has development plans in place and is meeting their CPD & RCVS registration requirements
  • Interpret the clinical audits. Able to engage with colleagues in order to develop them professionally and to improve the whole clinic's performance. Able to work within and foster a reflective no-blame culture of clinical audit
  • Resolution of clinical complaints in a timely and professional manner maintaining their good reputation and that of the team. Use these as an opportunity to reflect on and improve processes, standards, and protocols. Influencing and leading the team to change embedded ways of working to improve outcomes.


  • Lead from the front by fostering internal collaboration. Work in partnership with the three functional teams in clinic (Vets, Nurses & Front of House) to act as a unified team that achieves success together.
  • Demonstrate an adaptive and inspiring leadership style that engages different individuals within the team and values diversity. Lead the weekly vet meetings ensuring there is a regular opportunity for case discussions and the communication of Group initiatives.
  • Recruit & retain a high-performing veterinary team. This will include exploring new and innovative ways to advertise roles and attract candidates.
  • Develop the clinical team by setting clear objectives, holding regular talent reviews, offering coaching and skills development through formal and informal training and Continuous Professional Development (CPD). Foster a learning culture.
  • Create and sustain The Practice’s unique culture, be an ambassador and lead the team to live purpose & values.


  • Drive the operational management of the clinic, this will include; implementing the operating model with a major focus on workflows, efficiency, and productivity whilst maintaining Gold Standard care and team morale.
  • Create & communicate staff rotas that deliver the operating model and ensure all procedures and consultations meet Gold Standard expectations in a busy and dynamic clinic environment.
  • In line with best-in-class veterinary standards, coordinate the clinic’s efforts to maintain/work towards Practice Standards Scheme (PSS) certification and achieve further certification.
  • Ensure the clinic meets its ethical requirements – all staff act in accordance with the RCVS code of conduct, and PSS & VDS guidelines.

Candidate: In order to be successful in this exciting post, you will be an accomplished leader who is experienced in developing and coaching clinicians to achieve their full potential, whilst demonstrating empathy to create an engaging, supportive, and fun working environment.

You will be able to demonstrate the following:

  • A first-class vet with a firm understanding of the importance of a “diagnostic-first” approach – they do not advocate symptomatic therapy
  • Experience in audit and leading clinical change from audit processes and unexpected significant events
  • That you are an individual who enjoys engaging with clients and their pets and understands the benefit of augmenting the owner-pet bond. Excellent verbal and non-verbal communication within a consultative environment
  • A professional, confident and calm approach – inspiring confidence in the clients and team. Enthusiastic and positive yet emotionally resilient
  • A highly engaging and memorable individual who can quickly establish credibility and respect to build strong relationships.

Hours: This role is for a full-time position, with a four day working week

Weekends: Only 1:4 weekends

OOHs: No

Salary: Competitive - up to £75,000 p/a depending on experience 


  • 33 days holiday including bank holidays
  • Flexible working pattern
  • Group – Values in Actions Awards
  • 5% Pension Contribution
  • Cycle scheme
  • Mindful Living Courses
  • Continuous professional development
  • Group Income Protection
  • Group Life Cover
  • Compassionate leave on the loss of a pet
  • Employee Discount and a reward scheme including external discounts
  • Help@Hand Scheme
  • Free food Fridays

Ref: JN -042022-24772

Interested? Click on the apply button below and we will be in touch with further details